As soon as your merchandise has arrived in the copyright. We insist and strongly persuade you to agenda your installation following the merchandise continues to be gained & inspected or install it once you could if undertaking it you. For the situation, Fireplace Bros want to be sure there is absolutely no merchandise damage or lacking sections.
We are going to electronic mail your shipping affirmation and monitoring facts within 24 hours within your order leaving the warehouse.
Used to have an Ecosmart unit for several years then noticed BioFlame in one of the interior design and style magazines and resolved to set up one particular for comparison. When it comes to pricing details, BioFlame comes in about forty% less expensive.
The deadline for returning an buy is thirty calendar times within the date you obtained the goods or on which a third party you might have appointed, who isn't the provider, usually takes possession in the products delivered.
Since bioethanol burners do not create any harmful chemical substances or toxins, a flue or vent is unwanted. Even so, they are doing take in oxygen out of your living or professional Area, therefore you may need to open up a window for a few refreshing air periodically.
If a product exhibits noticeable indications of use and use or is missing items, for the extent that Fireplace Bros will no more be capable to re-offer the products as a "new" product, the returned product will likely be classified as being a refurbished unit plus a forty% restocking cost will probably be applied.
The Bio Flame offers a 5 yr warranty from day of order on all The BioFlame Fiorenzo Wall Mount Fireplace Procedure-similar operation on the fireplaces. The warranty doesn't include any harm to items that arise as a result of incorrect product or service dealing with, installation, or misuse.
This has been an awesome experience. My inquiries were being answered rapidly and the info sought was provided. The purchase was effortless to accomplish and shipping and delivery was on routine without harm to the unit. Richard Potvin
Soon after obtaining 2 Bio Flame fireplaces, i must say that everyone really should ignore the traditional gasoline or electric fireplaces. Bio Flame runs on bio-ethanol gasoline can be set up in almost any space and it took 15 minutes for me to setup in my urban town basement and about twenty minutes in my cabin bathroom. The lounge and rest room just necessary to be sufficiently big to supply first rate air flow.
The sizing was perfect for us not as well significant nor modest. Sits right under our TV and can make it seem much better
In case you perhaps didn't have the prospect to open the box and thoroughly Examine your item, you may create "Subject matter to concealed harm" within the copyright's shipping and delivery receipt, then sign.
Now we have lately ordered the Lorenzo fireplace. We've been so happy with this invest in. The The BioFlame Xelo Wall Mount Fireplace fireplace arrived promptly it had been effortless to setup and It is really wonderful inside our lounge location. I am entirely in really like. Nothing much better than to sit before the fireplace
Exposing the unit to Intense climatic conditions, drinking water destruction, or prolonged publicity to dampness when not designed for outside use.
Be sure to continue to keep hold of all the initial packaging. This incorporates transport pallet if possible, in the situation that a return is required.